Course CCNP-02: Building Cisco Multilayer Switched Networks (exam #640-504)

Enabling CGMP on the distribution layer devices, identifying the correct Cisco Systems product solution given a set of network switching requirements, describing how switches facilitate multicast traffic, identifying the components necessary to effect multiplayer switching, describing how MLS functions on a switch, describing spanning tree, configuring the switch devices to improve spanning tree convergence in the network, providing physical connectivity between two devices within a switch block, providing connectivity between two network devices, applying IOS command set to diagnose and troubleshoot switched network problems, describing the different trunking protocols, and describing LAN segmentation using switches.

Course CNNP-01: Building Cisco Remote Access Networks (exam #640-505)

Specifying the Cisco products that best meet the WAN connection requirements for connections, explaining the advantages and disadvantages of WAN connection types, assembling and cabling the WAN components, configuring asynchronous connections to a central site with modems, configuring PPP and controlling network access with PAP and CHAP, using ISDN and DDR technologies to enhance remote connectivity, optimizing the use of DDR interfaces, using X.25 for remote access, establishing a dedicated frame relay connection and control traffic flow, enabling a backup to the permanent connection, managing network performance with queuing and compression, scaling IP addresses with network address translation, and using AAA to scale access control in an expanding network.

Course CNNP-02:Cisco Internetwork Troubleshooting (exam #640-506)

Demonstrating knowledge of troubleshooting targets for connection less and connection-oriented protocols, describing the types of purposes and tools commonly used for network troubleshooting processes, using proven problem isolation techniques to list the symptoms of common TCP/IP, Novell, AppleTalk, Catalyst 5000, and VLAN problems, describing an efficient problem-solving method when troubleshooting and documenting internetwork problems, applying diagnostic VLAN tools to switched and routed VLAN configuration problems, demonstrating knowledge of connection sequences and key troubleshooting targets within TCP/IP, Novell IPX, and AppleTalk, applying diagnostic tools to solve network problems that include systems running TCP/IP and WindowsNT/95 clients an servers, using Cisco IOS commands and problem isolation techniques to identify the symptoms of common WAN and frame relay problems.

Course CRM-01: Siebel Sales System

Siebel Sales Enterprise. Siebel Service Enterprise, Siebel Call Center, User interface and navigation, Creating customer records, Managing customer data, Sales workflow, roles and tasks, Telesales, Tracking sales opportunities, Providing information to your customers, Managing sales, Sales and marketing administration.

Course CRM-02: Fundamentals of Developing a Business-to-Consumer Solution with Microsoft Commerce Server 2000
Installing Commerce Server 2000, creating a catalog schema, new catalog, catalog sets and custom catalogs, using an LRU Cache, building a web page that
displays catalog data, using Commerce Server Business Desk to build catalogs, identifying anonymous users, registering users, link catalog sets to anonymous and registered user profiles, building a shopping basket, building a new pipeline, creating a scriptor and compiled pipeline component, creating an ad, discount, and direct mail campaign, enabling pages for advertisements, enabling discounts on a web site, using the content selection pipeline, packaging a web site, troubleshooting security concerns.

 

 

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